Coach 7 supports many common video formats and containers: mov, mp4, m4v, 3gp, 3g2, avi, wmv, asf, mpg, mpeg and m1v. In some cases videos cannot be imported, for example if they have been recorded with a smartphone. Please use a video conversion tool such as Any Video Converter to convert your video to a format suitable for Coach. You can find a short guide to perform the conversion here.
Note: During the installation of Any Video Converter it is possible that some (unwanted) toolbars or other programs are also installed. These installations are optional and can be prevented by selecting “Customize Install” during installation and deselecting these additional programs.